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Privacy Policy

Last updated: 29 June 2026

1. About This Policy

Melissa Macdonald, trading as My Migraine Coach ("we," "us," "our"), is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (mymigrainecoach.com.au) and purchase or access our programs.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect the following personal information:

  • Contact details, name and email address, when you sign up for the Free 5-Day Reset, the book waitlist, or contact us through the website.
  • Account and payment information, when you purchase Raise Your Threshold, processed through Kajabi's secure checkout. We do not directly store your full payment card details. These are handled by Kajabi and its payment processors.
  • Health-related information you choose to share, if you contact us, book a 1:1 consultation, or share information through optional program exercises such as check-ins or journaling prompts. You may voluntarily provide information about your migraine or health experience. This may be considered "sensitive information" under the Privacy Act, and we take extra care in how it is handled, as described below.
  • Website usage information, collected automatically through Kajabi's platform such as pages visited and general engagement data, to help us understand how the website is used.

3. How We Use Your Information

We use your personal information to:

  • Provide access to the Free 5-Day Reset, Raise Your Threshold, and any other programs you purchase
  • Send you program-related emails, such as the 5-day reset sequence, nurture emails, and program updates
  • Send you marketing communications about new programs, the upcoming book, or related content. You can unsubscribe from these at any time
  • Respond to questions or requests sent via the Contact page
  • Process payments for paid programs
  • Improve our website and programs based on general usage patterns

4. Sensitive Information

If you choose to share health-related information with us, for example, during a 1:1 consultation, or through voluntary program reflections, we treat this as sensitive information under the Privacy Act.

We only use this information for the purpose you provided it, such as personalising support during a consultation, and do not use it for unrelated marketing purposes without your separate consent.

5. How We Store and Protect Your Information

Your personal information is stored within Kajabi's platform, which provides the website hosting, email marketing, and payment processing for My Migraine Coach.

Kajabi maintains its own security and data protection measures.

We do not store your information on any separate system outside Kajabi.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

6. Sharing Your Information

We do not sell your personal information.

We only share personal information with:

  • Kajabi, as our website, program delivery, and payment platform
  • Third parties where required by law, or to protect our legal rights

7. Email Communications

By signing up for the Free 5-Day Reset, the book waitlist, or purchasing a program, you consent to receiving related email communications from us, in accordance with the Spam Act 2003 (Cth).

Every marketing email includes an unsubscribe link, and you can opt out of marketing communications at any time while still retaining access to any program you've purchased.

8. Cookies

Our website, hosted through Kajabi, may use cookies to support standard website functionality and general usage analytics.

You can control cookie settings through your browser.

9. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request corrections if it's inaccurate or out of date.

To make a request, contact us at [email protected].

10. Data Breach Notification

In the unlikely event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The most current version will always be available on this page.

12. Contact Us / Complaints

If you have questions about this Privacy Policy, or wish to make a complaint about how your personal information has been handled, please contact us at [email protected].

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.